Corporate Statement
Apollo Group, Inc. was founded in 1973 in response to a gradual shift in higher education demographics from a student population dominated by youth to one in which approximately half the students are adults and over 80 percent of whom work full-time. Apollo's founder, John Sperling, believed -- and events proved him right -- that lifelong employment with a single employer would be replaced by lifelong learning and employment with a variety of employers. Lifelong learning requires an institution dedicated solely to the education of working adults.
Today, Apollo Group, Inc., through its subsidiaries, the University of Phoenix (including University of Phoenix Online), the Institute for Professional Development, the College for Financial Planning, and Western International University, has established itself as a leading provider of higher education programs for working adults by focusing on servicing the needs of the working adult.
Apollo Group has enjoyed continual growth in student enrollments as well as building a strong financial record by having more than doubled its total enrollments and revenues between 2001 and 2005. Apollo Group, looking to continue the growth, completed its initial public offering on December 6, 1994 with a price of $0.72 per share (adjusted for stock splits).
Subsidiary Statement
Institute for Professional Development is a subsidiary of Apollo Group Inc., dedicated to the enrichment of lives through higher education. As the premier provider of educational consulting and related products and services, we help organizations, as well as men and women, achieve their educational goals. We accomplish this by working with colleges, universities and other organizations to develop adult-oriented academic programs specific to the needs of the institution and market.
Position Summary
Under general supervision, this position provides clerical and administrative support to the campus marketing staff.
Primary Accountabilities
Performs clerical and administrative functions such as word processing, data input, file management, and preparation of correspondence to support the campus marketing and enrollment processes.
Performs student recruitment activities by conducting telephone follow up with students to answer routine inquiries, schedule meetings and appointments, and other related information. This also includes providing assistance with incoming telephone calls and walk-ins as needed.
Compiles, generates, and distributes correspondence and reports to staff in a timely and effective manner. This may include providing research assistance and/or preparing moderately complex calculations required in marketing compensation reports to staff members on a weekly and monthly basis.
Assists in the preparation and distribution of marketing and/or promotional materials such as informational packets, flyers, brochures, and other campus literature. This includes assisting with ordering and maintaining inventory for all department material, following established departmental guidelines and procedures.
May assist in coordinating special events as assigned or directed.
Performs other duties as assigned or apparent.
Knowledge Skills & Abilities
High school diploma or equivalent education required.
One to two years experience in a customer service position preferred.
Must have the ability to follow oral and written directions as they relate to the functions listed above.
Must have the ability to handle multiple tasks in a timely and effective manner.
Must have sufficient oral, written and interpersonal communication skills to assist internal and external customers with inquiries, schedule meetings and appointments, as well as, provide assistance with incoming telephone calls and walk-ins, as described above.
EEO Statement
Equal Employment Opportunity Statement
Apollo Group, Inc. and its subsidiary companies (hereafter, 'Apollo') are committed to being Equal Employment Opportunity and Affirmative Action employers. We embrace and celebrate the unique qualities of our employees including race, color, gender, age, religion, disability or perceived disability, veteran status,genetic information, sexual orientation, ethnicity, national origin or any other category protected by federal, state or local law. The protected groups set forth in this policy are broader than what is covered by our Affirmative Action Plan.
It is the objective of Apollo to provide equal opportunity for employment. Through the recruitment and retention of a competitive diverse workforce, we can leverage our diversity and better understand our customers' needs as well as enhance the communities we serve. At Apollo, we believe diversity strengthens our competitive advantage.
Apollo makes decisions relative to employment, training, compensation, and promotion on the basis of job-related qualifications. We prohibit discrimination based on race, color, gender, age, religion, disability or perceived disability, veteran status, sexual orientation, ethnicity, national origin or any other category protected by federal, state or local law.
Apollo is committed to the principles of tolerance and respect, fair treatment, equal access and consideration, and recognition for contributions. All management personnel are accountable and share in the responsibility for adherence to the policy. Apollo is guided by the principle of equal opportunity and respect for others. Apollo's philosophy is based on the recognition of and value for the unique attribute brought to Apollo by each person. By keeping with these principles Apollo will successfully meet its corporate goals.